Privacy Policy

Privacy Policy

Introduction

Welcome to https://companion-care-la-grulla-texas.primarycareaid.com (hereafter referred to as “Companion Care La Grulla Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information about our users in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website (https://companion-care-la-grulla-texas.primarycareaid.com), applications, services, and products offered through these platforms. Please note that this Privacy Policy does not extend to third-party websites, applications, or services accessible via links on our site, as they have their own privacy policies governing data collection and use.

Processing Activities

This policy outlines our practices when users:

  • Utilize our applications and services as authorized users.
  • Visit our websites linked to this Privacy Policy.
  • Engage with us through communications like newsletters, emails, calls, or text messages/SMS.

Personal Data Collection

We collect various forms of personal data, including but not limited to:

  • Account Information: Details related to your account creation and management.
  • Payment Information: Data required for processing payments, such as card details and billing addresses.
  • Financial Information: Transaction records and banking information for financial services.
  • Purchase Information: Details about products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for tracking purposes.
  • Location Data: Information about your geographical location when using our location-based services.
  • Feedback: Any comments, suggestions, or reviews you provide to improve our services.
  • Social Media Information: Data from social media platforms when you interact with us on these platforms.
  • Product Information: Details and preferences related to products you view or purchase.

We collect this data through direct user input, interactions with our systems, and automated technologies, including cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their privacy policies.

Cookies

We employ cookies to enhance your experience on our websites and for analytics purposes. Cookies are small text files stored on your device that serve various functions:

  • Strictly Necessary: These ensure basic functionalities of our website, such as secure login.
  • Preferences: They remember your preferences and settings to personalize your experience.
  • Analytics: Used by our analytics tools to collect information about how visitors use our site, helping us improve performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by law. Once the data is no longer needed for these purposes, we securely delete or anonymize it to protect your privacy.

Security Measures

We have implemented robust organizational and technical safeguards to secure your personal data:

  • Employing encryption for data at rest and in transit to prevent unauthorized access.
  • Engaging secure third-party processing partners who adhere to strict data protection standards.

Children’s Privacy

Our services are not directed towards individuals under 18 years of age, and we do not knowingly collect personal data from children.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to your information and details about how it is used.
  • Request rectification or erasure of inaccurate or incomplete data.
  • Restriction or objection to the processing of your data in specific circumstances.
  • Data portability, allowing you to receive a copy of your data in a structured format.
  • The right not to be subjected to automated decision-making and profiling.
  • The right to lodge an appeal or complaint with a supervisory authority if you believe your rights have been infringed upon.

To exercise any of these rights, please contact our privacy team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data protection, please contact us: